Sales Coordinator [France & Internal Accounts] - Maternity Cover

Job description

About the Company


Our purpose is to change the way people live in cities. By providing the means to commute or explore with a bike that you can take anywhere and store anywhere, we can make cities better places to live. We want to increase people’s freedom, improve their health, and reduce society’s impact on the environment. We make more than just a bicycle, and we are more than just a bicycle company.


We continue to make the Brompton in West London, where we started in 1975, but our product has travelled far - we now export 80% of our bicycles to 47 countries. In the past 3 years we have invested in a new purpose-built production facility, transformed our digital architecture, opened new flagship stores, and had our biggest product launch in company history and we’re not stopping there…


To truly deliver on our purpose, we need passionate, innovative, and talented people that want to challenge the status quo and make an impact. We can offer you a job you won’t find anywhere else.


The role

We are recruiting for a Sales Coordinator – French Speaking – who can work in a busy team to provide hands on Sales support across the French Market and other Internal functions.


The Role is a Maternity Cover for a minimum of 6 months; It is both fast pace and varied. It will suit an individual who remain calm under pressure and enjoys working as part of a hard-working Team.


Reporting directly to the Sales Operations Team Leader, this Head Office London based role requires a significant degree of organisation, proactivity and most importantly, commercial awareness as you become part of the frontline Sales department.


You will be the first point of contact for French dealers and French Sales Managers making their sales and technical enquiries to Brompton.

Your principal task shall be to support the in-country Sales Managers in growing sales in France and maintaining and managing your pipeline on a weekly and monthly basis, ensuring bicycle orders are received in-line with the sales plan.


As well as maintaining an accurate data base, you will be required to understand, build, and maintain the relationship of 100+ strong retail network you have joint responsibility to provide frontline sales support via phone and email, as well as from time to time, supporting wider European sales.


You will develop a wide understanding of Brompton as you funnel information into and out of the business, bringing you in contact with most internal departments.


With the approach of our New Model Year, you shall develop an awareness of the new models launched and assist our Commercial Team responsible for the growth. You shall also support the New Model Year products through the different channels in your region.


The Person


The ideal candidate will be routine-orientated, methodical, thorough, compliant, cautious, sensitive, diplomatic, self-disciplined, amiable, and accommodating. The job involves administration, negotiating, advising and generally servicing people therefore the successful applicant will display a friendly approach and the ability to persuade others in a thorough and factual manner.


The job holder should enjoy working in structured situations, where consistent performance persistence, working within specific guidelines, rules, and procedures to see a task through conclusion are key factors.


The successful candidate will be able to listen, absorb information and at the same time build upon stable relationships, developing networks and identify resources as and when necessary. They will develop trust in people, be willing to smooth relationships, advise and assist others, adopting an accommodating and helpful attitude. They will provide simple practical solutions and tie up any loose ends, evaluating situations and calculating risks whilst justifying and defending correctness.


Main responsibilities

  • · Supporting sales of all Brompton products across your retail network
  • · Build and strategically foster relationships with retail customers, to gain clear understanding of their businesses, requirements, and objectives, to ensure sales metrics are met and expectations exceeded
  • · Developing strong working relationships with the in-country Sales Manager
  • · Closing weekly sales in accordance with your pipeline plan
  • · Performing statistical analysis and assess actuals vs forecasting
  • · Raising risks and opportunities for your region and developing related corrective and preventive actions
  • · Funnelling information, to and from customers, into and out of the business and across Brompton departments
  • · Translating, or supporting translation of, Brompton trade communications
  • · Driving awareness and interest of new products and service opportunities

Job requirements

Personal attributes and skills:

  • Fluent in English, and in French.
  • Strong sales ability and customer service skills
  • Market aware and commercially focussed
  • Strong numeracy skills with an ability to construct and interpret sales data/ reports
  • Ability to construct pivot tables and use common Excel tools
  • A natural communicator that can persuade and influence others
  • Proactive with a problem-solving mind-set
  • Flexible and able to quickly understand the requirements
  • Attention to detail and a willingness to dig down into details while retaining a sense of the broader picture are essential
  • Determined and resourceful, able to adapt to a fast-paced environment
  • A valid passport
  • An understanding of Brompton’s ethos and how this has shaped its brand values

Experience:

  • Ideally bachelor’s degree in one of the following areas - Business; Sales; Supply Chain
  • Minimum three years’ trade account sales/ sales support experience

Benefits

Brompton offers you a very excellent working environment with enthusiastic colleagues who get along very well, communicate, and co-operate with each other. The working climate is informal, but we work hard. Next to good terms of employment, Brompton offers you the opportunity to work in a responsible and challenging job within a dynamic, international, and ambitious environment. We are all proud to be part of Brompton Bicycle; we all share the same passion and dedication to the company and the product, despite any differences in cultural backgrounds and skills.

Benefits will be pro-rata.

  • Large discount on your very own Brompton (family and friends get discount too) after passing probation.
  • Flexible working hours (8am to 5pm or 9am to 6pm) with 1 Friday off per month
  • 20 days holiday, plus Bank Holidays – pro rata.
  • Workplace Pension Scheme, Season Ticket Loan, Flexible Working, Cycle to Work Scheme and other similar benefits after 3 months of service.
  • Birthday Breakfast, Christmas Parties, Annual Bike Rides, Charity Raffles, Volunteering with the local community all go towards creating a working environment that is fun and enriching. – All listed above are subject to COVID restrictions. The company reserves the right to cancel any events mentioned above.
  • Agile working.