Product Compliance Manager

Job description

About the Company

Our mission is to transform the way people live in cities. With over 16 million possible combinations of gears, colours, handlebars and accessories, we make more than just a bicycle, and we are more than just a bicycle company.

We continue to make the Brompton in West London, where we started in 1975, but our product has travelled far - we now export 80% of our bicycles to 44 countries. In the past 36 months we have invested in a new purpose-built production facility, transformed our digital architecture, opened new flagship stores and had our biggest product launch in company history and we’re not stopping there…

To change urban living, we need passionate, innovative and talented people that want to challenge the status quo and make an impact.

The role

  • The Compliance Manager is part of the Brompton Quality Team and will lead Global Product Compliance to implement Brompton’s Global Compliance Strategy and structure to effectively predict, manage and mitigate risk.
  • The purpose of the role is to support the Head of Quality and be responsible for delivering all aspects of the Brompton Compliance Strategy whilst supporting existing standard processes working towards developing Brompton’s Compliance Strategy. The Compliance Manager will ensure the delivery of world class products and services by understanding, monitoring and anticipating regulatory requirements aligned with the Product Roadmap and Brompton Compliance Strategy.

Key Responsibilities:

Management Tasks

  • Develop the Brompton Compliance Strategy
  • Lead the execution of the Brompton Compliance Strategy
  • Act as Chairman for the Brompton Global Compliance Steering Group (BGCSG)
  • Manage & facilitate business wide actions generated by the BGCSG
  • Provide monthly Management Report on status, trends and risks
  • Manage external and regional partners to ensure business and product objectives are achieved
  • Act as Brompton’s representative on Global industry groups, regulatory boards and committees
  • Interpretation and risk management of Free Trade Agreements relating to compliance

People Management

  • Provide leadership to mentor and develop awareness of the Compliance Strategy across the business, added value and cost
  • Set department objectives and monitor on-going progress and performance in a timely manner
  • Ensure strong communication between teams to facilitate exchange of information and in order to implement change and improvements based on compliance analysis and risk
  • Lead on Compliance Strategy cross-functional involvement in both new product introduction and support of in-market products.
  • Ensure that the function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors and any other organisational and ethical requirements
  • Responsible for developing the appropriate organisational structure, resource plans and culture to support the business objectives and customer deliverables
  • Provide leadership, coordination and coaching to the business, ensuring they are aware, enabling them to achieve the operational and financial metrics within their areas of responsibility and succeed in their roles relative to the Brompton Compliance Strategy
  • Complete regular performance reviews, and manage any other people issues in conjunction with HR

General and Task Management

  • Assess current compliance status and develop strategic & tactical plans to mitigate risks
  • Liaise with regulators as necessary
  • Compliance sign off & maintenance of compliance registers
  • Thorough research of rules & supporting documentation
  • Identify areas of concern and provide updates to compliance policies, business procedures & escalation/action accordingly
  • Provide interpretation of regulations, forecasting of future regulations and guidance to ensure effective compliance measures are met
  • Support all in-market efforts
  • Testing documentation submission
  • Issue resolution
  • Develop and maintain the BGCSG website (SharePoint)
  • Represent compliance in discussions and meetings across the business
  • Actively participate with Marketing, Product Management, Product Development & Finance to ensure risk management and Go to Market plans are met with planned regional compliance
  • Performance monitoring and process mapping to provide metrics and analytics
  • Support the Head of Quality to monitor and report on product compliance and performance
  • Develop mechanisms & procedures to report on Key Performance Indicators (KPIs)
  • Participate in cross-functional teams in the development of new products or changes related to current products in meeting customer requirements
  • Undertake special projects as required
  • Support and lead compliance process improvement activities
  • Write reports and present progress at project meetings and to clients
  • Achieve goals within budget
  • Conduct benchmarking studies to determine best practices and future trends
  • Plan projects or subtasks so they may be tracked and presented
  • Attend various meetings and action/communicate instructions
  • Produce written reports and provide presentations where necessary
  • Stay current and up to date on any changes that may affect the compliance of products and materials and advise others of any impact and risk
  • Undertake personal continuous training and development
  • Independently determine approach to strategy and assigned tasks
  • Train people within own work group
  • Develop and maintain strong relationships with internal and external Stakeholders to ensure optimal performance.


  • Comply with the Health, Safety and Environmental Policies
  • Assertive, optimistic, resilient and welcomes change
  • Engages interest and participation of others and has a collaborative approach to working with others
  • Proactively contributes to the team
  • Is self-aware
  • Ability to work on own initiative
  • Shows moral courage, openness and honesty in all dealings

Job requirements

Skills & Attributes:

  • Proven Global Compliance Management record gained in a relevant industry
  • Ability to Analyse rules, guidance and principles & assess the business impact
  • Identify & Analyse organisational needs with solid problem solving to provide pragmatic solutions
  • Proven effective skills, being flexible, creative, team orientated, and process driven
  • Build & maintain productive working relationships with peers and higher-level management
  • Use knowledge to provide consultative advice & recommendations within the specific functional area
  • Ability to work independently with general instruction
  • Able to travel
  • Make decisions requiring discretion & independent judgement to determine appropriate actions
  • Ability to prioritise and organise tasks
  • Ability to work in a diverse and dynamic environment
  • Good communication and interpersonal skills
  • Listening skills
  • Negotiation skills
  • Ability to present data effectively
  • Understanding of Health and Safety practices
  • Team working skills
  • Understanding of cost and financial impacts

Qualifications and Experience Levels:

  • Degree preferred or equivalent experience in similar role
  • Substantial experience in global regulatory compliance
  • Recognised compliance/regulatory qualification
  • Experience of managing global external partners


Brompton offers you a very excellent working environment with enthusiastic colleagues who get along very well, communicate and cooperate with each other. The working climate is informal, but we work hard. Next to good terms of employment Brompton offers you the opportunity to work in a responsible and challenging job within a dynamic, international and ambitious environment. We are all proud to be part of Brompton Bicycle; we all share the same passion and dedication to the company and embrace differences in cultural backgrounds and skills.

  • Huge discount on your very own Brompton (family and friends get discount too)
  • Position to thrive. Whether you’re early in your career or an experienced professional, Brompton provides you with everything you need to excel in your job and for personal growth. You will be actively encouraged to increase your skillset and to attend relevant events
  • 20 days holiday plus Bank Holidays, increasing the longer you stay with us
  • Workplace Pension Scheme, Season Ticket Loan, Flexible Working, Cycle to Work Scheme to name just a few…
  • Birthday Breakfast, Family Fun Days, Christmas Parties, London to Brighton Bike Rides, Charity Raffles, Volunteering with the local community all go towards creating a working environment that is fun and enriching to balance the workload.