Parts and Accessories Manager

Job description

The Brompton is acknowledged worldwide as the finest bike of its type and this excellence, combined with resurgence in cycling for transport means we are enjoying strong, sustained growth. If we are to continue to thrive we need to recruit great people who can drive innovation of our products and the processes used to make them. We are proud of our bikes and enjoy using them. We export 80% of our production to 44 countries around the globe and intend to produce over 50,000 bikes this year but believe that we’re just getting started.

Brompton Bicycle manufactures in its factory in West London a bike that is generally considered the best portable bike there is. The company is privately-owned, successful and profitable, and we have good relationships with our distributors and users.

If you have huge enthusiasm, thrive on being given responsibility and want to make great products that make a difference to people’s lives we can offer you a job you won’t find anywhere else.

You will join us at a critical moment in the company’s history. As our business continues to grow and our reach widen, our customers’ experience dealing with us is more important than ever. As we consolidate our position as a leading British SME, we must match our commitment to manufacturing excellence with world-class customer service.

You will be responsible for organizing and coordinating your team so that all parts and accessories orders are packed and ready to be dispatched to spec, in full and on time.

Job requirements

You will be a principal figure in your customers’ service experience, handling enquiries and managing orders as well as improving and having input into making our current processes more efficient. The role will be varied and challenging, with a focus on continuous improvement in all areas.

You will have experience managing a small team and prioritising workload. You should be computer literate with a good knowledge of Microsoft Excel and Inventory systems. Leadership, delegation, problem solving, workload planning, and inventory management are all key skills required to succeed in the role.

The Spares and Accessories Manager role at Brompton Bicycle is for someone who is keen to learn the full extent of our company’s activities and products, who is ready to progress in a role and who is excited by the potential of a long-term commitment to this fast-growing British success story.